Frequently Asked Questions
Shipping & Delivery
How long does shipping take?
Delivery times vary by location:
- United States: 10–20 business days
- Europe: 15–30 business days
- Rest of World: 20–40 business days
Please note these are estimates. Occasionally delays may occur due to customs or high demand periods.
Do you ship worldwide?
Yes! We ship to customers all around the world. 🌍
How much does shipping cost?
Shipping rates are calculated at checkout based on your location. We offer competitive flat-rate international shipping.
Will I get a tracking number?
Yes! Once your order is dispatched you'll receive a tracking number via email so you can follow your package every step of the way.
Orders & Returns
Can I cancel or change my order?
Please contact us as soon as possible via our Contact page. We'll do our best to accommodate changes before your order is dispatched.
What if my item arrives damaged or defective?
We're so sorry if this happens! Please contact us within 7 days of receiving your order with a photo of the issue and we'll make it right — either a replacement or a full refund.
Do you accept returns?
Yes, we accept returns within 30 days of delivery for items in their original condition. Please visit our Contact page to initiate a return.
Products
Are your products safe for babies?
Absolutely. Every product we carry is handpicked with baby safety as our top priority. We only list products we'd trust with our own little ones.
I have another question — how do I reach you?
We'd love to hear from you! Head to our Contact page and send us a message. We typically respond within 24–48 hours.